Once you’ve found a product you’re interested in, give us a call at
(626) 522-9022 to speak with one of our friendly customer service reps. Prefer email? Reach out to us at sales@puppycatpromos.com — our helpful sales team is always ready to answer your questions and provide a quote.
Send your purchase order and artwork to sales@puppycatpromos.com. Once we receive your order, we’ll begin processing it. Please note: All artwork must be submitted via email.
After your order is placed, we’ll provide a digital proof for your review and confirmation. Production will not begin until the proof is approved.
We accept payments via ACH, check, or credit card. Please note: A 3.5% processing fee applies to credit card payments.
Once your proof and payment are approved, your order will move into production. After production is complete, your items will be shipped. We’ll send you a tracking number so you can monitor your shipment.